Privacy Policy

This Privacy Policy explains how 6D Dementia (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website, purchase training, or use our online learning platform.

We are committed to protecting your privacy and handling your data responsibly and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Company name: 6D Dementia Ltd
Registered address: 122 Atlantic Road, Portrush, Northern Ireland, BT56 8PB
Email: [email protected]
Website: www.6ddementia.com

For the purposes of data protection law, 6D Dementia Ltd is the data controller.

2. What personal data we collect

We collect only the data necessary to deliver our training and operate our services.

a) Information you provide to us

• Name
• Email address
• Job title and organisation (where relevant)
• Billing address
• Account details for our learning platform
• Any information you provide when contacting us

Payment details are processed securely by our payment provider and are not stored by us.

b) Information collected automatically

• IP address
• Browser and device type
• Pages visited and usage data
• Cookies and similar technologies

3. How we use your data

We use your personal data to:

• Process training purchases via WooCommerce
• Create and manage your learner account on our Totara learning platform
• Provide access to online training and learning records
• Communicate with you about your training, account, or support requests
• Send essential service updates
• Improve our website and training services
• Meet legal, regulatory, and contractual obligations

We do not sell or trade your personal data.

4. Legal basis for processing

Under UK GDPR, we process your personal data using the following lawful bases:

• Contract – to deliver training and manage learner access
• Legal obligation – for accounting and regulatory requirements
• Legitimate interests – to operate and improve our services
• Consent – where required, such as for marketing communications

5. Online training and learning platform (Totara)

We use Totara as our Learning Management System (LMS) to deliver online training.

This involves processing:

• Learner name and email address
• Login credentials
• Course enrolments and completion records

Totara processes personal data on our behalf and only in accordance with our instructions. Appropriate safeguards are in place to protect your data.

6. Payments and purchases (WooCommerce)

Our website uses WooCommerce to process training purchases.

WooCommerce collects the information necessary to:

• Process payments
• Generate invoices and receipts
• Manage orders and licences

Payment card details are handled securely by third-party payment providers and are never stored on our website or systems.

7. Marketing communications

We may contact you about:

• Training you have purchased
• Important updates to our services

We will only send marketing communications where you have given consent or where permitted by law.

You can opt out at any time by clicking “unsubscribe” or contacting us at [email protected]

8. Sharing your data

We only share your data where necessary, including with:

• Totara (learning platform delivery)
• WooCommerce (order and licence management)
• Secure website hosting providers

All third parties are required to handle your data securely and in line with data protection law.

9. Data storage and security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

Access to personal data is limited to authorised individuals who need it to perform their role.

10. How long we keep your data

We retain personal data only for as long as necessary:

• Learner records – for the duration of training access and a reasonable period afterwards
• Financial records – as required by law
• Marketing data – until consent is withdrawn

11. Your rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office

To exercise your rights, please contact [email protected].

12. Cookies

Our website uses cookies to support essential functionality and understand how the site is used.

You can manage your cookie preferences through your browser settings or our cookie banner.

Please see our Cookies Policy for more information.

13. Third-party links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Contact us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Email: [email protected]
Address: 122 Atlantic Road, Portrush, Northern Ireland, BT56